Why should waiting lists be updated regularly?

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Regularly updating waiting lists keeps the information current and confirms that the people on the list still want to be considered. Over time contact details change, eligibility statuses can shift, and some applicants may no longer be reachable or eligible. By refreshing the list, staff can verify continued interest, remove ineligible or unreachable applicants, update contact information, and re-evaluate rankings as needed. This ensures the waiting list accurately reflects who is truly eligible and interested, which supports fair handling and better planning for future openings. Updating the list doesn’t directly shorten application processing, automatically increase applicant numbers, or change rent levels, so those outcomes aren’t the primary purpose of regular updates.